Microsoft: Vista SP1 will break these programs | CNET News.com

Microsoft: Vista SP1 will break these programs CNET News.com

Microsoft: Vista SP1 will break these programs

List of applications affected by service pack installation include Trend Micro's Internet Security 2008 and the Times Reader.

By Suzanne Tindal Special to CNET News.com -->

Published: February 21, 2008, 6:19 AM PST

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Microsoft has published a list of programs that will not work or that will suffer from reduced functionality after the installation of Vista Service Pack 1.

The list of programs consists mostly of security applications, such as Trend Micro Internet Security 2008. However, programs such as The New York Times Reader application also feature on the list. Users are advised to install updates from the application vendor to fix the problem.

"Windows Vista Service Pack 1 contains many security, reliability, and feature updates for Windows Vista," the company said. "A program may experience a loss of functionality after you install Windows Vista SP1. However, most programs will continue to work as expected after you install Windows Vista SP1."

The list is not considered to be comprehensive, and Microsoft has asked users who encounter problems with other applications to first restart their PC and, if they still encounter problems, to install a newer version of the program or contact the software vendor.

Without SP1 incompatibilities, Windows Vista is already facing an ingrained perception by enterprise users of incompatibility with old systems, said Joseph Sweeney, an analyst at Intelligent Business Research Services.
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Issues of back compatibility require regression testing on old applications, making any deployment very painful to do in one install, he said. "In theory, you only have to fix it once, and you should be able to deploy it across your whole environment, but many organizations do not have a highly automated deployment."

The problems with SP1 will only make backward-compatibility issues worse, he said, especially since many companies have been waiting to deploy the operating system until the release of the service pack.

The positive thing about Vista, he said, has been that organizations are stepping back and looking at their deployment methods. Because the desktop market is maturing, the trend would have happened anyway, he said, but Vista's problems have acted as a catalyst.

Suzanne Tindal of ZDNet Australia reported from Sydney.

Information about programs that are known to experience a loss of functionality when they run on a Windows Vista Service Pack 1-based computer

View products that this article applies to.
INTRODUCTION
MORE INFORMATION
Programs that are blocked from starting after you install Windows Vista SP1
Programs that do not run after you install Windows Vista SP1
Programs that have a loss of functionality after you install Windows Vista SP1

INTRODUCTION

Service Pack 1 for Windows Vista is an important update for Windows Vista. Windows Vista Service Pack 1 (SP1) contains many security, reliability, and feature updates for Windows Vista. A program may experience a loss of functionality after you install Windows Vista SP1. However, most programs will continue to work as expected after you install Windows Vista SP1. This article lists programs that have been reported to experience a loss of functionality when they are installed on a Windows Vista SP1-based computer.Notes
•
This article should not be considered a comprehensive list of programs that experience loss of functionality when they run on a Windows Vista SP1-based computer.
•
If you are using a program that appears in this article, you may have to contact the software vendor for more information.
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MORE INFORMATION

The following tables contain programs that are known to experience a loss of functionality when they are run on a Windows Vista SP1-based computer.If an application that is not mentioned in this article has a change in functionality after you install Windows Vista SP1, perform the following actions:
•
Restart the computer at least one time after you notice that the program is not working correctly. This may let services or pending functions finish to correct the problem.
•
Contact the software vendor. For example, visit the support area of the software vendor Web site. You may be able to find an application update that mentions Windows Vista SP1 or a newer version of the program that was released after Windows Vista SP1.
•
Report the problem to the software vendor. You may be able to use a contact link on the software vendor Web page to report the problem and to request an updated version of the application.

Programs that are blocked from starting after you install Windows Vista SP1

The programs in the following table have known compatibility problems with Windows Vista SP1. For reliability reasons, Microsoft blocks these programs from starting after you install Windows Vista SP1.Note These programs are blocked from starting with the approval of the third-party software vendor.

Program name
Program version
Software vendor
Web site for more information or for update software
More information
BitDefender AV or Internet Security 10
BitDefender
http://kb.bitdefender.com/KB400-en--What-to-do-if-BitDefender-10-cannot-be-installed-on-Vista-SP1.html (http://kb.bitdefender.com/KB400-en--What-to-do-if-BitDefender-10-cannot-be-installed-on-Vista-SP1.html)

A supported version (2008 or a later version) is now available.
Fujitsu Shock Sensor
2.1.0.0
Fujitsu Limited
http://www.fujitsu.com/ (http://www.fujitsu.com/)
Current information about this issue is posted on the vendor Web site.
Jiangmin KV Antivirus
10
Jiangmin
http://dl.jiangmin.com/download/kv2008.htm (http://dl.jiangmin.com/download/kv2008.htm)
A supported version is now available.
Jiangmin KV Antivirus
2008
Jiangmin
http://dl.jiangmin.com/download/kv2008.htm (http://dl.jiangmin.com/download/kv2008.htm)
A supported version is now available.
Trend Micro Internet Security
2008
Trend Micro
http://esupport.trendmicro.com/support/enterprise/search.do?cmd=displayKC&docType=kc&externalId=PUB-en-1036628 (http://esupport.trendmicro.com/support/enterprise/search.do?cmd=displayKC&docType=kc&externalId=PUB-en-1036628)
A supported version (16.1 or a later version) is now available.
Zone Alarm Security Suite
7.1
Zone Alarm
http://www.zonealarm.com/store/content/catalog/products/vista.jsp?dc=12bms&ctry=US&lang=en (http://www.zonealarm.com/store/content/catalog/products/vista.jsp?dc=12bms&ctry=US&lang=en)
A supported version (7.1.218.0 or a later version) is now available.
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Programs that do not run after you install Windows Vista SP1
loadTOCNode(2, 'moreinformation');
The programs in the following table do not run after you install Windows Vista SP1.The following table may include either a suggestion for how to resolve the issue or a Web site where you may find a solution for the issue. If a solution currently does not exist, contact the software vendor. Or, visit the software vendor Web site for a recommended solution.
Program name
Program version
Software vendor
Web site for more information or for update software
More information
Iron Speed Designer
5.0.1
Iron Speed
http://www.ironspeed.com/products/VistaSP1.aspx (http://www.ironspeed.com/products/VistaSP1.aspx)
A supported version (5.0.2 or a later version) is now available.
Xheo Licensing
3.1
Xheo
http://www.xheo.com/myaccount (http://www.xheo.com/myaccount)
A supported version (3.1 R17024 or a later version) is now available.
Free Allegiance
2.1
Allegiance
http://www.freeallegiance.org/FAW/index.php/How_do_I_fix_error:_%27Application_failed_to_initialize_properly._Error_0xc000007b%27 (http://www.freeallegiance.org/FAW/index.php/How_do_I_fix_error:_%27Application_failed_to_initialize_properly._Error_0xc000007b%27)
Current information about this issue is posted on the vendor Web site.
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Programs that have a loss of functionality after you install Windows Vista SP1
loadTOCNode(2, 'moreinformation');
The programs in the following table have a major or minor loss of functionality after you install Windows Vista SP1. We recommend that you contact the software vendor. Or, visit the software vendor Web site for a recommended solution or program update.
Program name
Program version
Software vendor
Issue or symptom
Web site for more information or for update software
More information
NYT Reader
1
New York Times
New York Times Reader stops working when the right mouse button pressed.
http://www.nytimes.com/timesreader (http://www.nytimes.com/timesreader)
A supported version is now available.
Rising Personal Firewall
2007
Rising
Rising Personal Firewall disconnect functionality does not work in Windows Vista SP1
http://www.rising.com.cn (http://www.rising.com.cn)
A supported version (2008 version) is now available.
Novell ZCM Agent
10.01
Novell
ZCM 10.0.x is not supported in Windows Vista SP1
http://www.novell.com/support/search.do?cmd=displayKC&docType=kc&externalId=3486285&sliceId=&dialogID=53482286&stateId=0%200%2053484693 (http://www.novell.com/support/search.do?cmd=displayKC&docType=kc&externalId=3486285&sliceId=&dialogID=53482286&stateId=0%200%2053484693)
Current information about this issue is posted on the vendor Web site.For information about how to contact a software vendor, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
65416 (http://support.microsoft.com/kb/65416/) Hardware and software vendor contact information, A-K60781 (http://support.microsoft.com/kb/60781/) Hardware and software vendor contact information, L-P60782 (http://support.microsoft.com/kb/60782/) Hardware and software vendor contact information, Q-ZMicrosoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
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APPLIES TO
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Windows Vista Service Pack 1
•
Windows Vista Ultimate
•
Windows Vista Enterprise
•
Windows Vista Business
•
Windows Vista Home Premium
•
Windows Vista Home Basic
•
Windows Vista Starter
•
Windows Vista Ultimate 64-bit Edition
•
Windows Vista Enterprise 64-bit Edition
•
Windows Vista Business 64-bit Edition
•
Windows Vista Home Premium 64-bit Edition
•
Windows Vista Home Basic 64-bit Edition